Contact Us

Normal Opening hours:
Monday to Friday: 8am to 4.30pm. Closed: Saturdays & Sundays & Bank holidays.

Please see below the  V-TUF opening hours and key dates for the Christmas 2023 holiday period:

Wednesday 20st December 2023
Last order day for delivery before Christmas.

Thursday 21st & Friday 22nd December 2023
Closed for stock-taking. (Our phones will remain on for taking any orders for 2024!)

Saturday 23rd December 2023 – Monday 1st January 2024 (Inclusive)

Tuesday 2nd January 2024
First day of business for 2024. We're open from 08:00am

Guidance on order delivery times:
We will always do our best for you!
Option 1:
UK Mainland Next Day delivery service.
We always despatch orders on a next day delivery service. The responsibility then rests upon the carrier company to fulfil this.
If you require your order for the next working day, the following conditions apply:
  1. Orders must be placed on Monday to Friday (excluding bank holidays)
  2. Hose orders must be placed placed before 12pm
  3. Parts orders must be placed before 3pm.
We cannot offer next working day delivery on the following:
  1. Machine orders are normally 2 – 3 working days
  2. If the delivery time on the product page states a number of working days
  3. Bulk orders - Please be free to discuss delivery times with us
  4. Orders outside of the UK mainland.
  5. If the product is out of stock or there is a system error
Option 2:
Saturday Delivery - Same conditions apply as above.

If you require any repairs, servicing or warranty back up please click the link and complete the SERVICE & WARRANTY request form

V-TUF SERVICE message number: 07586204649 (Please state your NAME and POSTAL CODE)

Click here for the V-TUF CUSTOMER TOOLS PAGE

Protecting your personal contact details is very important and something we do our utmost to ensure. Please do read our Privacy Policy for more information on how we process and protect any personal data you might share with us.

If you would like to leave any feedback, we would value your thoughts, feelings and suggestions HERE

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Environmentally Friendly and Sustainable products - ECOfectiv
All developments have centred around our refined company vision:
“To deliver our mission of pursuing performance excellence and equipping you cost effective solutions that don't cost the earth”